Pop in and visit us!

Ponsonby Central

136 Ponsonby Rd, Shop 4C
Auckland 1011
(Just to the right, inside the Ponsonby Rd
entrance to the complex)

Shop hours
Monday - Saturday: 9am - 5pm
Sunday: 10am - 4pm

Payments and Shipping

Price

All prices in are in New Zealand currency and include GST. All prices are correct at time of publication; however we reserve the right to alter prices at any time.

Accepted Credit Cards

We accept MasterCard and Visa as payment through our website. Our checkout pages are securely served and encrypted using SSL. Credit Cards are verified in real time using DPS.

Credit Card Security

Your credit card details do not get processed or transmitted through our website; all transactions are processed via a totally secure payment service provider Direct Payment Solutions (DPS). We use DPS to provide this service and to host and manage the payments page. All transaction sessions are stored and processed in encrypted strings. Your credit card details are not held by us and cannot be accessed by our staff.

Delivery

NEW ZEALAND
We offer free delivery within New Zealand. We use Courier Post’s overnight delivery service. Delivery will normally take place 2-3 business days after you place your order except for Rural Delivery customers who should allow 3-5 business days for delivery.
We recommend that you give us an address where someone will be able to sign for the delivery. Deliveries normally occur between 8am and 5pm Monday to Friday. If no one is home, a card will be left with instructions on how to obtain your parcel.
We are happy to deliver to an office/business address, but make sure you give us the full address including the company name and level we need to deliver to. P O Box delivery is available for New Zealand customers.
We must have correct and complete addresses, including a company name where necessary, and at least one contact telephone number.
Once your order has been dispatched you will receive an email with a tracking reference. Please note the number might not be traceable straight away.
Go to http://www.courierpost.co.nz/ for New Zealand orders to follow the journey of your parcel. You will  be able to see the status of your order if you login to the website.

AUSTRALIA
A delivery charge of $15 per item applies for orders sent to Australia. You should allow 5-7 business days for delivery. P O Box delivery is not available outside New Zealand.

OTHER COUNTRIES
We ship internationally to other countries by special order. Please contact us by email or telephone if you would like to place an order for delivery to a country other than New Zealand or Australia.

While we will always endeavour to send your order within the quickest time-frame possible, we cannot guarantee delivery times.

All orders are sold and delivered from New Zealand. Orders delivered outside New Zealand may require you to pay import duties and taxes; if so you will be charged once your parcel has reached your country. Unfortunately we have no control over these charges. If you have any questions related to customs charges you are advised to contact your local customs office.